Frequently asked questions
Answers to the questions hospital buyers, dealers and purchase teams ask us most.
What payment terms do you offer?
Terms depend on the order and the buyer. Standard orders are usually paid in advance or against delivery; hospital projects and government orders are quoted with milestone terms. We state the terms in every quotation.
Do you give a GST invoice?
Yes. Every sale is invoiced with GST by Alis Pro Private Limited.
Can I get a product made to my specification?
Yes, for furniture and many instruments. Tell us the size, functions, material or branding you need and the quantity.
Do you offer annual maintenance (AMC)?
Yes, for equipment and furniture we install. Ask for an AMC quote with your order or later.
Is Alis Pro a manufacturer or a trader?
A manufacturer. Hospital furniture and surgical instruments are made in the group's own factory in Jalandhar, Punjab, which started in 1997 as Royal International. Equipment we do not make ourselves is sourced, supplied, installed and serviced by the same team, so you deal with one company for the whole order.
Do you deliver and install outside Delhi and Punjab?
Yes. We deliver across India and install furniture and equipment on site, with staff training on how to use it. Delivery time depends on the product, the quantity and your city; we confirm it in the quotation.
Can you set up a complete ICU, OT or hospital ward?
Yes. Tell us the number of beds, the rooms and your city. We suggest a layout and a bill of materials, supply everything from beds and monitors to OT lights and instruments, install it and train your staff.
How do I get a price?
Add products to your quote and send one request, use the form on any page, or WhatsApp us. A specialist replies with factory prices, GST, delivery and installation during business hours (Monday to Saturday, 9 am to 9 pm).
Do you supply government hospitals through GeM and tenders?
Yes. We supply government buyers and quote for tenders. Tell us the tender or GeM bid and we share the certificates and documents it asks for.
Do you export?
Yes. We supply distributors, hospitals and governments abroad with export documentation, packing and shipping. Call or WhatsApp our export desk for a quotation.
Tell us what you need. We reply fast.
Share your requirement once. A product specialist calls or WhatsApps you with options, factory prices and delivery times.
- Factory-direct prices, GST invoice
- Delivery, installation and training across India
- Bulk, tender and export quotes